Facilitator

Facilitator – A third-party to act as referee – an impartial 3rd party to assist with implementing change
Quite often, a business or organisation has all the expertise it needs. The senior managers just want a third-party to act as a sort of referee or facilitator to guide them through unknown territory. Wikipedia defines a facilitator as somebody who helps a group of people understand their common goals and assists them to plan to meet them without taking a particular position in the discussion. Groups stuck with an intractable problem or challenge want somebody who enjoys working with groups of people and who can help them positively on a problem that they face and be able to be part of the discussion about the business and not having to lead the discussion or problem solving.

Peter Dickinson works as a facilitator and can help you and your business face challenging problems using a variety of approaches or can simply be there to chair the meeting and to make sure that the aims of the meeting are met.

Strategic Change Facilitator
Businesses and organisation need to become more agile. There is often a disconnect between those tasked with leading an organisation and those delivering the products and services. Spreadsheets and numbers are used to drive the organisation as the senior leadership try to make sense of the bigger picture. The detail is lost at the senior level. However, that is what matters to the customer. In some business sectors with a lot of “me too” competition getting the detail right is the only competitive edge  that is available to an organisation.

The core to a strategic change facilitator’s role is to ensure good two-way communication using a variety of techniques and approaches between the senior leadership team and the people at the coal face. Removing the disconnect with good two-way communication between those driving the organisation and those on the ground delivering is the core to creating an agile business. Being an agile business is the key to survival today. Change is constant and needs to be a core competence just as much as HR, Health and Safety and IT.

Vision Building Facilitator
Using a successful formula, a vision building facilitator will work with your senior management team to agree the vision for the business and depending on the difficulty of the issues facing the business or organisation  help you find key strategic projects that will move the organisation forward.

Facilitator for Pseudo Board/Management Meetings
A lot of smaller companies with an owner/manager and a small team of managers benefit from regular monthly management meetings. KUB has developed a simple action oriented meeting format that is efficient and gets through the issues facing the business, identifies actions and individuals responsible for their completion. Meetings can be regular or ad hoc depending on the pressures on the business and how quickly the business team can complete their actions.

Sales Meeting Facilitator
Co-author of the pocket-sized business basics book “How to successfully sell your products and services”, Peter is well placed to be a facilitator for your sales meetings. If sales are below target and you need a third-party to facilitate your sales meeting and to motivate your sales team in to action then he can act as a facilitator. This can be a one-off event or can be on a regular basis until sales are back on track. A facilitator does not affect the management structure or chain of command and so working with a sales meeting facilitator does not affect the day-to-day running of the sales team and so by using inclusive and positive techniques the team can be motivated to bring in more sales.

Away Day Facilitator
Quite often companies need to get out of the office and discuss key strategic business issues. KUB has worked with a wide range of businesses and can run an away day to suit your needs. Away days are action oriented, and can use a range of meeting tools to make sure that the day meets the goals of the business and the participants. Away days using a facilitator are designed to move the organisation or business forward and so are for teams who want to progress and meet their goals. The away day is about identifying actions. If required, and where the participants are not known to each other, then a number of fun ice breakers (but with an educational theme) can be used to start the day.

Meeting Facilitator
Quite often all you need is a chair person or facilitator who can keep a business meeting on track and make sure that actions are identified, assigned to an individual and an agreed completion date agreed. Peter has acted as a facilitator for a wide variety of clients and for groups of all sizes in a wide range of subjects.

Network Meeting Facilitator
Peter Dickinson acted as a facilitator for the Advanced Manufacturing Group and Digital groups in East Lancashire until funding was withdrawn and typical group meetings were up to 50 owner/managers in size. The groups ran for several years before funding was withdrawn and many members benefited through increased business by trading between members.

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